Any successful hypertension management program hinges on the long-term accuracy and reliability of the equipment in the field. Our team takes pride in delivering "best in class" customer service, technical assistance, and on-site routine and emergency field service. Our service quality commitment includes:
- Complete North American Service Coverage
- (2) per year preventative maintenance visits – ensures ongoing quality*
- Dedicated 1-800 # for service support and dispatch
- 48 hour, on-site service response time
- “Quality Assurance” service form completed on every service visit
- Lease and Service agreements guarantee performance
- Detailed per-location reporting for management review
*Service visits may vary and are based on equipment type
PharmaSmart's newest kiosk enables remote assistance with same-day notification supported by an alert-response mechanism. This means that we advise you of a technical problem before your staff notices a problem. It's all part of PharmaSmart's commitment to maximize program performance, and build a successful program on every level.